Columbia, SC Dental Implants Provider Guide
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Todays Dental @ West Columbia

Updated 2026-07-21 · 326 reviewed · 38 listed · Scored from 272 Google reviews · How we rank ›

4.4(272) 80 composite score See reviews on Google ✓ Google-verified
All-on-4 & Full Arch ImplantsSingle Tooth ImplantsSame-Day / Immediate Load ImplantsPeriodontics & Implant Placement
Todays Dental @ West Columbia
Services
All-on-4 & Full Arch Implants, Single Tooth Implants, Same-Day / Immediate Load Implants
Reviews
272

What recent reviews say

Walk-in and same-day appointment experience works well; staff members Jess, Victoria, and Makya earn specific praise. Dr. Sheftall is named consistently as caring and informative. The main friction points are wait times (30 minutes to two hours past appointment time) and the accessibility setup (ramp too steep, no wheelchair-accessible exam rooms), though the cozy waiting room gets regular mention.

Patients travel from as far as 90 minutes away and report feeling listened to and taken seriously. Front desk coordination can feel disorganized when emergencies cause rescheduling. The tone is casual and personal: staff give customer appreciation swag bags, and return patients say they now look forward to visits.

Praised for
  • friendly and welcoming staff
  • same-day appointments available
  • gentle, attentive care
  • Dr. Sheftall praised by name
Watch-outs
  • long wait times and delays
  • accessibility issues despite ramp
  • missed appointments not handled well
friendly-staffgentle-caresame-day-resultslong-wait-timesprofessional-office
Best for: Busy people who need quick appointments; those wanting a chatty, personal dental experience.
Think twice if: Plan extra buffer time; arrive well before appointments. Accessibility is limited (steep ramp, no wheelchair-accessible exam rooms).

Strengths

  • Same-day or next-day appointments for new patients
  • Named dentist and staff who build patient relationships
  • Comfortable, welcoming waiting area

Worth knowing

  • Dr. Sheftall named throughout as informative and gentle
  • Front desk staff Jess, Victoria, and Makya mentioned by name
  • Same-day appointments for new patients confirmed in reviews
  • Customers travel up to 90 minutes to visit
  • Customer appreciation items (swag bags) mentioned
  • Wait times: 30 minutes to two hours past appointment time reported in complaints

What reviews say by service

All-on-4 & Full Arch Implants
Full-arch restoration offered; no specific review detail.
Single Tooth Implants
Not clearly discussed in reviews.
Same-Day / Immediate Load Implants
Same-day appointments confirmed for general care; implant-specific timeline not mentioned.
Periodontics & Implant Placement
Not discussed with specificity in available reviews.

How it compares

  • Rated 4.4 against a 4.73 average across the 23 periodontics & implant placement businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

How We Rank
Star rating 62
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
216
4
12
3
6
2
3
1
35

Common questions

Can I get an appointment the same day?
Yes. Multiple reviewers report calling and being seen the same day as new patients.
Should I arrive early?
Yes. Several reviews mention waits of 30 minutes to two hours past scheduled appointment time, so arriving early and planning buffer time is wise.
Is the office wheelchair accessible?
The office has a ramp but it is reported as too steep to use safely. Exam rooms do not have doorways wide enough for wheelchairs. If you need full wheelchair access, contact first or consider elsewhere.
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Last updated 2026-07-21